Shipping

We are committed to ensuring that your new jewelry reaches you safely and securely. Here is everything you need to know about our shipping policy:

Origine

All orders are shipped directly from Montreal. We take great care in packaging your items to ensure they arrive in perfect condition.

Tracking and Signature

For your peace of mind, every shipment includes a tracking number and requires a signature upon delivery. This helps to ensure that your precious items are accounted for every step of the way until they reach you.

Delivery Times

Please allow up to 1 month for standard orders to be delivered. For special orders, which are made just for you, the delivery time can be up to 3 months. We appreciate your patience and promise that the wait will be worth it!

Packaging

Each piece of jewelry is securely packaged to avoid any damage during transit. Our packaging is designed not only to protect your purchase but also to provide a beautiful unboxing experience. Packaging is a reusable item made here in Quebec, by Les Mains d’Ici

Special Orders

Special orders have a longer processing time due to the unique and personalized nature of these items. We strive to complete and ship these orders as quickly as possible, within the 3-month timeframe.

We understand the anticipation and excitement that comes with waiting for a piece of fine jewelry. Rest assured, we are always here to update you on your order's progress and answer any questions you may have about shipping. Our goal is to ensure a smooth and satisfying delivery experience, from our hands to yours.