Warranty & Returns

We take pride in the craftsmanship and quality of our handmade jewelry. Each piece is meticulously created in Montreal, ensuring that you receive a product that is not only beautiful but also meets our high standards of quality. Below are the details of our warranty policy:

Material Authenticity

We guarantee that the materials used in your jewelry, including metals and stones, are as described on our website or in your purchase documentation. We stand behind the authenticity and quality of the materials selected for each piece.

Handmade Quality

Our commitment to handmade excellence means that every item we sell is crafted with care and precision right here in Montreal. We guarantee the handmade nature of our jewelry, offering a unique touch that distinguishes our pieces from mass-produced items.

Warranty Coverage

Our warranty covers any defects in material or workmanship under normal use during the warranty period. Should your jewelry suffer from such defects within this period, we will repair or replace the item at no charge, subject to our warranty conditions.

Warranty Period

The warranty is valid for a period of one month from the date of purchase. This gives you peace of mind knowing that your investment is protected against craftsmanship defects.

Exclusions

Please note that our warranty does not cover damage caused by wear and tear, unauthorized modification, negligence, or accidents. Additionally, variations in the craftsmanship or material characteristics that are inherent to the handmade process may not be considered defects.

We are dedicated to ensuring your complete satisfaction with every purchase. If you have any concerns about your jewelry within the warranty period, please contact us for assistance. Our aim is to provide you with pieces that you can treasure for years to come, backed by our commitment to quality and authenticity.